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Max.A
105 discussion posts
Hi, I found that my CF used 25% of my Intel I5-4670K @4Ggz. It seems to me that's too much.
I killed the task and restarted CF, looks like Ok for now. Just want you to be informed, Keith.
Aug 6, 2017 (modified Aug 6, 2017)  • #1
User Image
Max.A
105 discussion posts
20% CPU load happened today again :(
Aug 8, 2017  • #2
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks for the heads up! Is there anything specific you're doing at the time that the CPU runs up?
Aug 8, 2017  • #3
User Image
Max.A
105 discussion posts
Quote:
Thanks for the heads up! Is there anything specific you're doing at the time that the CPU runs up?

Nothing extra ordinary at that time. Usually I haven't any tasks that can bring me CPU overload. My task dont' eat more that 30% of CPU each as usual, that can be Grunt LESS compilation, Git repository update, even firewall and backup creation. The responsability of comp is full usually.
Aug 8, 2017  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, could you enable debug logging and send a log the next time it happens? Here are the steps:
  • On the ClipboardFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Restart ClipboardFusion
  • The next time the CPU runs up, note the time so we'll know where to check in the log file
  • Send us the %APPDATA%\ClipboardFusion\ClipboardFusion.log file (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log
Aug 9, 2017 (modified Aug 9, 2017)  • #5
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Max.A
105 discussion posts
Sure, no problems, Keith.
Aug 9, 2017 (modified Aug 9, 2017)  • #6
User Image
Max.A
105 discussion posts
Quote:
Ok, could you enable debug logging and send a log the next time it happens? Here are the steps:

That happened again, up to 30% for now. Log attached.
Win 8.1x64, good hardware.
• Attachment [protected]: ClipboardFusion.zip [66,936 bytes]
Aug 10, 2017 (modified Aug 10, 2017)  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sorry for the delay! Do you have a lot of items in the History and Pinned tabs?
Aug 17, 2017  • #8
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Max.A
105 discussion posts
Quote:
Sorry for the delay! Do you have a lot of items in the History and Pinned tabs?

History limit: 40.
Pinned: >15.
Online: a long list ....
Aug 17, 2017  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! Is that Online Recent or Online Pinned?
Aug 17, 2017  • #10
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Max.A
105 discussion posts
Quote:
Ok, thanks! Is that Online Recent or Online Pinned?

Online Recent
Aug 17, 2017  • #11
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classicboss302
19 discussion posts
I am also seeing high CPU usage. Here is the stack using Process Explorer.

mscorlib.dll!System.Collections.Hashtable.get_Item+0x32
System.Windows.Forms.dll!ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop+0x18d
System.Windows.Forms.dll!ThreadContext.RunMessageLoopInner+0x1c6
System.Windows.Forms.dll!ThreadContext.RunMessageLoop+0x51
ClipboardFusion.exe!..+0x7a
ClipboardFusion.exe!..+0x4b
ClipboardFusion.exe!..+0x1c
ClipboardFusion.exe!..+0x4e
ClipboardFusion.exe!ClipboardFusion.ClipboardManager.Add+0x188
ClipboardFusion.exe!ClipboardFusion.ClipboardManager.+0x2e4
ClipboardFusion.exe!.+0x406
ClipboardFusion.exe!ƒ..+0x4a
ClipboardFusion.exe!ƒ..+0x46
ClipboardFusion.exe!..+0xbb2
[Unmanaged to Managed Transition]
[Native Frame: IL Method without Metadata]
clr.dll+0x21fe
USER32.dll!CallWindowProcW+0x4d0
USER32.dll!DispatchMessageW+0x1af
[Native Frame: IL Method without Metadata]
[Managed to Unmanaged Transition]
System.Windows.Forms.dll!ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop+0x33e
System.Windows.Forms.dll!ThreadContext.RunMessageLoopInner+0x1c6
System.Windows.Forms.dll!ThreadContext.RunMessageLoop+0x51
ClipboardFusion.exe!..+0x7a
ClipboardFusion.exe!..+0x4b
ClipboardFusion.exe!..+0x1c
ClipboardFusion.exe!..+0x4e
ClipboardFusion.exe!ClipboardFusion.ClipboardManager.Add+0x188
ClipboardFusion.exe!ClipboardFusion.ClipboardManager.+0x2e4
ClipboardFusion.exe!.+0x6b4
ClipboardFusion.exe!ƒ..+0x4a
ClipboardFusion.exe!ƒ..+0x46
ClipboardFusion.exe!..+0xbb2
[Unmanaged to Managed Transition]
[Native Frame: IL Method without Metadata]
clr.dll+0x21fe
USER32.dll!CallWindowProcW+0x4d0
USER32.dll!DispatchMessageW+0x1af
[Native Frame: IL Method without Metadata]
[Managed to Unmanaged Transition]
System.Windows.Forms.dll!ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop+0x33e
System.Windows.Forms.dll!ThreadContext.RunMessageLoopInner+0x1c6
System.Windows.Forms.dll!ThreadContext.RunMessageLoop+0x51
ClipboardFusion.exe!..+0x3db
[Unmanaged to Managed Transition]
clr.dll!LogHelp_LogAssert+0x1bf3
clr.dll!LogHelp_LogAssert+0x1ac5
clr.dll!LogHelp_LogAssert+0x27cd
clr.dll!SetRuntimeInfo+0x1580
clr.dll!SetRuntimeInfo+0x1dca
clr.dll!SetRuntimeInfo+0x1c87
clr.dll!SetRuntimeInfo+0x161d
clr.dll!SetRuntimeInfo+0x1402
clr.dll!CorExeMain+0x14
mscoreei.dll!CorExeMain+0x6d
MSCOREE.DLL!CorExeMain+0x6c
KERNEL32.dll!BaseThreadInitThunk+0x14
ntdll.dll!RtlUserThreadStart+0x21
Aug 24, 2017  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@classicboss: Do you also have a lot of Online Recent items?
Aug 24, 2017  • #13
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classicboss302
19 discussion posts
I have syncing disabled.
Aug 24, 2017  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! I'll pass that stack trace on to our devs and see if that can help track the issue down.
Aug 24, 2017  • #15
User Image
Max.A
105 discussion posts
Quote:
Ok, thanks! I'll pass that stack trace on to our devs and see if that can help track the issue down.

Great!
Aug 25, 2017  • #16
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classicboss302
19 discussion posts
I would be happy to get a better stacktrace the next time it happens if you have some symbols I could use.
Aug 25, 2017  • #17
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jrussellaz
3 discussion posts
I'm also having this issue.
• Name: ClipboardFusion Pro 5.0 (Beta 7)
• Name Data: ClipboardFusion
• Build Date: Aug 03, 2017 19:02
• Operating System: Microsoft Windows NT 10.0.15063.0 (10.0.15063.0)
• Operating System Name: Microsoft Windows 10 Enterprise
Aug 29, 2017  • #18
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jrussellaz
3 discussion posts
I noticed many lines like the ones below in the log so I Disabled Nice Fonts in Advanced Settings and the CPU is back to 0.

Code

Line 8649: 2017/08/29 15:59:19.6602##_##FAIL:L1##_##clipboardfusion.exe:7392##_##BFFonts:SetControlDefaultFontScaled_CheckControlSizeLocation_WriteWarning##_##-##_##BFFontsWarning: Control:Left not divisible by 8 [670x272]: .: ''##_##-
Line 8649: 2017/08/29 15:59:19.6602##_##FAIL:L1##_##clipboardfusion.exe:7392##_##BFFonts:SetControlDefaultFontScaled_CheckControlSizeLocation_WriteWarning##_##-##_##BFFontsWarning: Control:Left not divisible by 8 [670x272]: .: ''##_##-
Line 8650: 2017/08/29 15:59:19.6602##_##FAIL:L1##_##clipboardfusion.exe:7392##_##BFFonts:SetControlDefaultFontScaled_CheckControlSizeLocation_WriteWarning##_##-##_##BFFontsWarning: Control:Width not divisible by 8 [18x24]: .: ''##_##-
Line 8650: 2017/08/29 15:59:19.6602##_##FAIL:L1##_##clipboardfusion.exe:7392##_##BFFonts:SetControlDefaultFontScaled_CheckControlSizeLocation_WriteWarning##_##-##_##BFFontsWarning: Control:Width not divisible by 8 [18x24]: .: ''##_##-
Aug 29, 2017  • #19
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Dmiitry
71 discussion posts
Thanks Jrussellaz, good advice: disabling nice fonts gets CPU usage back to zero :laugh:
• Attachment: ClipboardFusion_DisableNiceFonts.png [18,443 bytes]
ClipboardFusion_DisableNiceFonts.png
ClipboardFusion_DisableNiceFonts.png
Aug 30, 2017  • #20
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Good catch! That's very helpful in helping us track down the cause of the CPU usage issues. We'll keep you posted when we have more news.

Thanks!
Aug 30, 2017  • #21
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classicboss302
19 discussion posts
I turned off nice fonts and restarted the application this morning. I just had the CPU run away again.
Aug 30, 2017  • #22
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classicboss302
19 discussion posts
I wonder if this has something to do with database size. I was checking the log file for anything (nothing helpful), and saw the database was 95MB. That seemed large to me, so I renamed it and created a new database. Now to see if it occurs again.
Aug 30, 2017  • #23
User Image
Max.A
105 discussion posts
Very strange point, but no any problems for me now since the last post. Floating bug - terrible thing.
Aug 30, 2017  • #24
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you guys do the following?
  • On the Windows Task Manager > Details tab, right-click the column headers and choose "Select Columns"
  • Add the Handles, Threads, GDI Objects, and User Objects columns
  • The next time the ClipboardFusion.exe CPU usage runs away, let me know what those numbers are at

Thanks!
Aug 31, 2017  • #25
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classicboss302
19 discussion posts
Threads - 20
User Objects - 136
GDI Objects - 142
Handles - 784
Aug 31, 2017  • #26
User Image
Dmiitry
71 discussion posts
After disabling nice fonts, ClipboardFusion runs with 0 CPU for already 3 days without restart and extensive usage. For me it fixed the problem
Sep 1, 2017  • #27
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks guys! We're going to investigate further here and if we need more info, we'll keep you posted.
Sep 1, 2017  • #28
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UWK-87
165 discussion posts
Hi Keith,

I am facing the same issue of high CPU usage. I started the log after the issue after it happened so not sure if my logs would me of much help. But they are attached. Along with the details page of task manager with handles & GDI columns enabled.

Let me know if something else is required.

Thanks,
UWK

P.S: For the details of task manager picture, the sequence is HANDLES, THREADS, USER OBJECTS and LAST GDI
Handles = 987
Threads = 29
User Objects = 425
GDI = 547
• Attachment [protected]: ClipboardFusion Saved Picture (2017.09.04 22.23.18).png [123,441 bytes]
• Attachment [protected]: ClipboardFusion Saved Picture (2017.09.04 22.26.32).png [9,520 bytes]
• Attachment [protected]: ClipboardFusion.log [97,341 bytes]
Sep 4, 2017 (modified Sep 4, 2017)  • #29
User Image
UWK-87
165 discussion posts
Here is another log started just seconds before the high CPU usage.

Also if I do a copy from a complicated website it even without trigger it goes high cpu immediately.

Maybe, you can reproduce it:
goto http://www.wuxiaworld.com/
Select from home till couple of line below and press CTRL+C. and voila high CPU
• Attachment [protected]: ClipboardFusion Saved Picture (2017.09.04 23.22.27).png [85,205 bytes]
• Attachment [protected]: ClipboardFusion.log [76,692 bytes]
Sep 4, 2017 (modified Sep 4, 2017)  • #30
User Image
Max.A
105 discussion posts

Selected all and copy, no problems .....
Win 8.1x64
Sep 4, 2017  • #31
User Image
UWK-87
165 discussion posts
Quote:

Selected all and copy, no problems .....
Win 8.1x64


Oh :/ Can someone with windows 10 x64 try it? Maybe it's the OS.

Here is a video of me pressing CTRL+C @ 10/11 seconds into the video.

Also if anyone has noticed that when it hits the 30% high cpu usage, if you try to right click the tray icon and click exit, it will do nothing. You have to end it from task manager

P.S: Please ignore Snagit high cpu in the video, that is the video recording software I just downloaded to record this issue's video.
• Attachment: ClipboardFusion.mp4 [1,430,098 bytes]
Sep 4, 2017 (modified Sep 4, 2017)  • #32
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@UWK-87: Great find! I was able to reproduce that here with the same steps, that will be mega helpful in tracking this down :)
Sep 5, 2017  • #33
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ThePravus
4 discussion posts
I am experiencing this as well on Win10 x64 (Latest update). Ill try to catch it and get logs, but for now I just wanted to let you know there was someone else experiencing it.
Sep 6, 2017  • #34
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We're fairly certain that we've gotten this sorted out internally. We'll post an update here when the next beta is available so that you guys can test it out :)

Thanks!
Sep 7, 2017  • #35
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just released a new ClipboardFusion Beta (http://www.clipboardfusion.com/Download/Beta) and this issue should be all fixed up. Please let us know if you run into any trouble after updating.

Thanks!
Sep 19, 2017  • #36
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UWK-87
165 discussion posts
It seems to be working fine for me now :)

Thanks Keith !
Sep 19, 2017  • #37
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classicboss302
19 discussion posts
I haven't seen the issue since installing beta 8, and that is longer than I went without the issue with beta 7 installed.
Sep 21, 2017  • #38
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Max.A
105 discussion posts
Congratulations! Works perfect. 5 days, no any CPU problems.
Sep 24, 2017  • #39
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