ClipboardFusion RSS: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Sun, 24 Sep 2017 20:30:57 GMT

Congratulations! Works perfect. 5 days, no any CPU problems.

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Thu, 21 Sep 2017 12:06:14 GMT

I haven't seen the issue since installing beta 8, and that is longer than I went without the issue with beta 7 installed.

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Tue, 19 Sep 2017 18:32:39 GMT

It seems to be working fine for me now

Thanks Keith !

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Tue, 19 Sep 2017 14:03:26 GMT

We've just released a new ClipboardFusion Beta (http://www.clipboardfusion.com/Download/Beta) and this issue should be all fixed up. Please let us know if you run into any trouble after updating.

Thanks!

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Thu, 07 Sep 2017 14:13:10 GMT

We're fairly certain that we've gotten this sorted out internally. We'll post an update here when the next beta is available so that you guys can test it out

Thanks!

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Wed, 06 Sep 2017 21:27:34 GMT

I am experiencing this as well on Win10 x64 (Latest update). Ill try to catch it and get logs, but for now I just wanted to let you know there was someone else experiencing it.

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Tue, 05 Sep 2017 17:35:25 GMT

@UWK-87: Great find! I was able to reproduce that here with the same steps, that will be mega helpful in tracking this down

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Mon, 04 Sep 2017 20:33:57 GMT

Quote:

Selected all and copy, no problems .....
Win 8.1x64

Oh :/ Can someone with windows 10 x64 try it? Maybe it's the OS.

Here is a video of me pressing CTRL+C @ 10/11 seconds into the video.

Also if anyone has noticed that when it hits the 30% high cpu usage, if you try to right click the tray icon and click exit, it will do nothing. You have to end it from task manager

P.S: Please ignore Snagit high cpu in the video, that is the video recording software I just downloaded to record this issue's video.

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Mon, 04 Sep 2017 20:24:56 GMT

Quote:

goto http://www.wuxiaworld.com/

Selected all and copy, no problems .....
Win 8.1x64

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Mon, 04 Sep 2017 18:26:08 GMT

Here is another log started just seconds before the high CPU usage.

Also if I do a copy from a complicated website it even without trigger it goes high cpu immediately.

Maybe, you can reproduce it:
goto http://www.wuxiaworld.com/
Select from home till couple of line below and press CTRL+C. and voila high CPU

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Mon, 04 Sep 2017 17:29:41 GMT

Hi Keith,

I am facing the same issue of high CPU usage. I started the log after the issue after it happened so not sure if my logs would me of much help. But they are attached. Along with the details page of task manager with handles & GDI columns enabled.

Let me know if something else is required.

Thanks,
UWK

P.S: For the details of task manager picture, the sequence is HANDLES, THREADS, USER OBJECTS and LAST GDI
Handles = 987
Threads = 29
User Objects = 425
GDI = 547

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Fri, 01 Sep 2017 19:23:02 GMT

Ok, thanks guys! We're going to investigate further here and if we need more info, we'll keep you posted.

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Fri, 01 Sep 2017 00:47:04 GMT

After disabling nice fonts, ClipboardFusion runs with 0 CPU for already 3 days without restart and extensive usage. For me it fixed the problem

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Thu, 31 Aug 2017 19:26:35 GMT

Threads - 20
User Objects - 136
GDI Objects - 142
Handles - 784

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Thu, 31 Aug 2017 15:37:28 GMT

Could you guys do the following?

On the Windows Task Manager > Details tab, right-click the column headers and choose "Select Columns"
Add the Handles, Threads, GDI Objects, and User Objects columns
The next time the ClipboardFusion.exe CPU usage runs away, let me know what those numbers are at

Thanks!

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Wed, 30 Aug 2017 19:41:24 GMT

Very strange point, but no any problems for me now since the last post. Floating bug - terrible thing.

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Wed, 30 Aug 2017 19:37:49 GMT

I wonder if this has something to do with database size. I was checking the log file for anything (nothing helpful), and saw the database was 95MB. That seemed large to me, so I renamed it and created a new database. Now to see if it occurs again.

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Wed, 30 Aug 2017 19:31:25 GMT

I turned off nice fonts and restarted the application this morning. I just had the CPU run away again.

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Wed, 30 Aug 2017 15:54:37 GMT

Good catch! That's very helpful in helping us track down the cause of the CPU usage issues. We'll keep you posted when we have more news.

Thanks!

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Wed, 30 Aug 2017 00:16:06 GMT

Thanks Jrussellaz, good advice: disabling nice fonts gets CPU usage back to zero

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Tue, 29 Aug 2017 23:06:59 GMT

I noticed many lines like the ones below in the log so I Disabled Nice Fonts in Advanced Settings and the CPU is back to 0.

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Line 8649: 2017/08/29 15:59:19.6602##_##FAIL:L1##_##clipboardfusion.exe:7392##_##BFFonts:SetControlDefaultFontScaled_CheckControlSizeLocation_WriteWarning##_##-##_##BFFontsWarning: Control:Left not divisible by 8 [670x272]: .: ''##_##-
Line 8649: 2017/08/29 15:59:19.6602##_##FAIL:L1##_##clipboardfusion.exe:7392##_##BFFonts:SetControlDefaultFontScaled_CheckControlSizeLocation_WriteWarning##_##-##_##BFFontsWarning: Control:Left not divisible by 8 [670x272]: .: ''##_##-
Line 8650: 2017/08/29 15:59:19.6602##_##FAIL:L1##_##clipboardfusion.exe:7392##_##BFFonts:SetControlDefaultFontScaled_CheckControlSizeLocation_WriteWarning##_##-##_##BFFontsWarning: Control:Width not divisible by 8 [18x24]: .: ''##_##-
Line 8650: 2017/08/29 15:59:19.6602##_##FAIL:L1##_##clipboardfusion.exe:7392##_##BFFonts:SetControlDefaultFontScaled_CheckControlSizeLocation_WriteWarning##_##-##_##BFFontsWarning: Control:Width not divisible by 8 [18x24]: .: ''##_##-

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Tue, 29 Aug 2017 15:50:16 GMT

I'm also having this issue.
• Name: ClipboardFusion Pro 5.0 (Beta 7)
• Name Data: ClipboardFusion
• Build Date: Aug 03, 2017 19:02
• Operating System: Microsoft Windows NT 10.0.15063.0 (10.0.15063.0)
• Operating System Name: Microsoft Windows 10 Enterprise

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Fri, 25 Aug 2017 14:23:52 GMT

I would be happy to get a better stacktrace the next time it happens if you have some symbols I could use.

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Fri, 25 Aug 2017 14:01:25 GMT

Quote:

Ok, thanks! I'll pass that stack trace on to our devs and see if that can help track the issue down.

Great!

RE: CF 5 beta 7 high CPU usage

Binary Fortress Software — Thu, 24 Aug 2017 19:37:44 GMT

Ok, thanks! I'll pass that stack trace on to our devs and see if that can help track the issue down.

ClipboardFusion RSS: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

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RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

RE: CF 5 beta 7 high CPU usage

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