Upgraded to 5.9.1; lost all pinned and online pinned text

Sven23

4 discussion posts

I just upgraded to the latest version, however all my pinned and online-pinned items have now disappeared! This did not even happen when I uninstalled and re-installed, I am not a happy bunny!

Dec 17, 2021 • #1

Sven23

4 discussion posts

Downgrading to beta 7 restored my online pinned items, but not the normal ones... Better than nothing I guess

Dec 17, 2021 • #2

moehesse

5 discussion posts

Since the update to version 5.9.1, I have lost all online data, both fixed and non-fixed.
Should I really have to reinstall the program now because of this? Or will there be an update that corrects the error?

Dec 18, 2021 • #3

I'm sorry to hear about the missing items! If you downgrade to the linked v5.9.0 are you able to see your items again?

https://www.binaryfortress.com/Data/Download/?DownloadID=3f42c837-5b71-4884-ba87-c5fbfc580122&Log=0

Dec 23, 2021 • #4

moehesse

5 discussion posts

Thank you very much for taking care of my problem.
I have installed the older version - and it works properly. All pinned and online-pinned items appear.

Dec 23, 2021 (modified Dec 23, 2021) • #5

Could you send me over a backup of your settings while your running v5.9.0? You can grab them in the ClipboardFusion Settings > Options tab, using the "Export Settings" button.

Could you also send me over a copy of your items database? You can find it in the ClipboardFusion Settings > Clipboard History tab.

Thanks!

Dec 29, 2021 • #6

moehesse

5 discussion posts

I can send you the backup of the settings. Via E-Mail, but not on a publik board. However, I will not send you the clipboard entries.

Dec 29, 2021 • #7

Not a problem, you can send it to support@binaryfortress.com.

Thanks!

Jan 5, 2022 • #8

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Upgraded to 5.9.1; lost all pinned and online pinned text