Issue #1:
Images put on the clipboard can't be previewed anymore.
Steps to reproduce:
Open Paint, make some squiggly lines, select all, Ctrl+C. Now you have an image on the clipboard. Now try to do 'Show Preview Popup' using ClipboardFusion. Nothing is displayed.

Issue #2:
Putting the exact same image on the clipboard creates duplicate entries:
Steps to reproduce:
Open Paint, make some squiggly lines, select all, Ctrl+C. Now you have an image on the clipboard. Open ClipboardFusion's Clipboard Manager and notice the single entry for that image. Now, in Paint, hit Ctrl+C a few more times. Open ClipboardFusion's Clipboard Manager and notice the many duplicate entries for that same image.

Issue #3:
Pasting an image using Clipboard Manager creates a duplicate of it.
Open Paint, make some squiggly lines, select all, Ctrl+C. Now you have an image on the clipboard. When you view the Clipboard Manager, there is just a single entry in position 1 for that image. Now copy some text to the clipboard. Now in Clipboard Manager there are 2 entries: the text in position 1 and the image in position 2. Now open an application such as Word, and using the Clipboard Manager select the image in position 2 so that the image gets pasted into Word. Now have a look at the Clipboard Manager again. Instead of having 2 things in the list, it now has 3 things in its list. 2 copies of the image (i.e. the original one plus a duplicate that has just been created) and the text.

These are pretty basic things that don't work in CF 6.1. I wonder how come no-one else has noticed, especially since they actually go back several versions to before the final version of 6.0 was released. I've reported these issues to Support a long time ago, but to this day are still unresolved. So that's why I've now created a forum post to bring more attention to them.

Hi Owen / Support,

Can you please confirm whether these issues have been addressed in recent versions of ClipboardFusion? I'm still running v6.0 Beta 6 because each time I'd upgraded to any newer version (anywhere from later beta versions of 6.0 up until the 6.1 Final) I had to downgrade again each time to avoid these bugs, and it would waste my time. I'd really like to get back to running the latest versions again, but I'd appreciate it if you could tell me if these issues are now resolved.

I took the time to do these tests again. So I've just upgraded from CF 6.0 Beta 6 to CF 6.2. Here are my findings:

Issue #1 is still an issue for me. I have a trigger that runs automatically when anything is copied to the clipboard and it issues the command 'HotKey: Show Preview Popup'. Whenever I send image data to the clipboard now, I get no automatic preview popup. Furthermore, even if I manually hit the hotkey assigned to 'Show Preview Popup' I still get no preview popup for image data. So for me this is something that immediately stops working after upgrading to the new version. For text data, the preview popups still work fine.

Issue #2 appears to be resolved.

Issue #3 appears to be mostly resolved. However, there is still a problem with it. With the text data in position 1, and the image data in position 2, if I use the Clipboard Manager to paste the image (by selecting it), then the image gets put onto the clipboard (and pasted into the target application) but doesn't move into position 1 in the Clipboard Manager. I do have the option 'Show Clipboard changes made by ClipboardFusion' enabled, so this is clearly a bug (which I don't believe was present in the earlier version I was using).

There is also a new bug I noticed after upgrading to CF 6.2. Now, when I hit the hotkey for 'Clear Clipboard Contents' and watch the tray icon to see it change from 'full' to 'empty', it takes several seconds to take effect (i.e. for me to see the change to the tray icon). In the earlier version, it would take effect instantly.

Please let me know if you require any further information. I really hope these issues can be fixed so that I don't have to roll back to CF 6.0 Beta 6 again.

I'll add a few more bugs:
Items disappear from Clipboard Manager.
Clicking the title bar to drag the window shrinks the window.
Items in the list suddenly reduce in font size. If I close and restart CF it's ok again.

I'll try and get a video capture.
Video now attached.
Font shrinks as shown and restores when CF closed/reopened in pics.

Time even 10:49

No, typically if I try to move the window after the system has booted, it'll resize.
If I close CF and restart it, move the window and it'll resize.

I moved the clipboard manager window to the primary screen and closed CF. Restarted it, opened CM window, dragged it and it didn't resize. Tried 6 times and it's fine. Do it on the 2nd screen and problem!
So maybe it it is a screen resolution/scaling issue.

Keith / Owen,

Is there a new build coming anytime soon that addresses the issues I raised and discussed in the first few posts within this thread? They date back to 2023. I'm especially interested in a fix for the non-working preview popup for images -- it's unbelievable that this core feature has been non-functional for so long.

Hhmmm...now CF fonts are stuck small even on the main monitor.
Cleared history, everything. Maybe a reinstall?
An option to change fonts maybe?

Not always.Inconsistent.

attached

Woohoo!!

Keith,

We're coming up to 2 YEARS since I reported the major bugs in the first post. Actually, more than 2 years based on the age of some of the emails exchanged before I went a step further and posted the issues into this forum post.

I.e. it's been 2+ years since ClipboardFusion has been able to show a preview popup for an image copied to the clipboard, for example.

Surely you must agree that the situation is rather ridiculous. What are you guys doing?

Any closer to getting the CF manager resizing and font size issue sorted?

Next version...
Any idea when that'll be as this resizing bug is annoying!!

Update still on schedule for this month?

One of the issues I discussed earlier in this thread is still not fixed in version 6.3. Quoting from earlier in the thread:

"Issue #3 appears to be mostly resolved. However, there is still a problem with it. With the text data in position 1, and the image data in position 2, if I use the Clipboard Manager to paste the image (by selecting it), then the image gets put onto the clipboard (and pasted into the target application) but doesn't move into position 1 in the Clipboard Manager. I do have the option 'Show Clipboard changes made by ClipboardFusion' enabled, so this is clearly a bug (which I don't believe was present in the earlier version I was using)."

In 6.4 Beta 7, the issue where you paste an image from the history and it doesn't move to the top of the history in Clipboard Manager is back, despite 'Show clipboard changes made by ClipboardFusion' being enabled.

And then after doing that action (pasting an image from several entries prior in the History), if you try to invoke 'Show Preview Popup', ClipboardFusion crashes.

The developers have been struggling to get this to work properly for several releases now. Please ask AI for some help with the development.

Hi Keith, I think there have been cases where I can get the image entry to move to the top of the History, but that those cases have likely been where I've done it with a more recently copied image and not one from further back in the history such as a previous day (or maybe some other factor such as being smaller than a certain size, etc.).

I think the image entry not moving to the top of the list happens when ClipboardFusion:
(a) Shows the Preview Popup (according to my automatic trigger rule to do so whenever clipboard content changes) and then immediately crashes (so presumably the move to the top of the history doesn't get a chance to happen).
(b) Doesn't show the Preview Popup but doesn't immediately crash either, but then crashes as soon as I then manually try to invoke the Preview Popup.

I bet that both (a) and (b) are caused by the issues identified in the crash dump analysis, which showed ClipboardFusion not handling image data correctly.

I've only installed 6.4 Beta 8 less than a minute ago, but in the first few seconds of testing it I've already noticed:

(1) when selecting images fron the History to paste into an application, new History entries are created at the top of the History, rather than moving the existing entries.

(2) No preview popup is shown when pasting the historical images, despite having a trigger to automatically show the preview popup whenever a change is made to the clipboard.

I must say this is becoming rather frustrating to me, as it's clear that not even 5 seconds of testing was done on your side. What is the solution? Emailing me with the next beta build, before you release it publicly, so I can test for a few seconds first?

The images were screenshots taken by Snagit. Tested by trying to paste them from the CF History into Word.

I notice that even pasting text from the CF History no longer triggers the Preview Popup.

Attached are screenshots of my Triggers. One showing all triggers, and one showing detail of the one for 'Clipboard changed'.

So with the first issue, now that my images that were originally sent to the clipboard while Beta 7 was in use have aged out of the History (after 24 hours as per my settings), I've tested pasting more recent images sent to the clipboard while Beta 8 is installed, and this time I don't see duplicates being created, but I also don't see them moving to the top of the History as they should.

EDIT (26 Sep): Scratch that comment about duplicates not being created. I just pasted an image from the History, taken by the Snipping Tool, into Word, and it created a duplicate in the History.

Hi Keith, I want the Preview Popup to always update me to show me the latest thing that is now on the clipboard, whether that is by me copying text or images, or whether it is ClipboardFusion itself putting something on the clipboard (as the "current" item) by selecting something from the History. Already, the Clipboard History has an option 'Show clipboard changes made by ClipboardFusion', which I have enabled, with the intention that I can see by looking at the top of the History what has most recently been put on the clipboard (and what is currently there).

Since pasting from the History involves putting that selected item onto the clipboard, I don't understand why anybody would want the Preview Popup to not show the current state of what is actually there now, after performing that operation. So I can't say I understand the thinking behind "not something we plan to change". All that I'm doing is having the Preview Popup show automatically, but it should show the same thing as what someone manually invoking the shortcut should see after performing such an operation.

So I must admit I don't see the point of adding new options.

To summarise what I expect:

When copying either text or an image, that text or image should appear at the top of the History, in position #1.
When selecting an existing History entry to paste into an application, that text or image should move to the top of the History, to position #1 (without creating a new, duplicate entry in the History).
In both of the above cases, I expect to see an automatic Preview Popup, showing what is currently on the clipboard, just as if I'd manually invoked the Show Preview Popup shortcut afterwards.