RayK4
11 discussion posts
When I click the "Show Online Pinned Items Tab", the window opens but the window is blank. When I click the other tabs (online recent, local pinned, history), they show their line items. Also, when I right-click the ClipboardFusion tray icon to get to this menu and highlight "Online Pinned ITems", where it should say "Show Online Pinned Items Tab", it instead says "Show Local Pinned Items Tab".
i am on v6.2.
Screen shots:
Wrong tab:
https://prnt.sc/lissFynTLHj_
Blank tab:
https://prnt.sc/VzB_F7NJImkZ
• Attachment [protected]: ClipboardFusionDebugInfo.zip [25,066 bytes]
RayK4
11 discussion posts
Right now it is working correctly. I don't know why it changed. I may have restarted Windows.
Sven23
11 discussion posts
I'm experiencing exactly the same issue.
Rebooting my computer did not solve it...
Do your items appear on the site?
Sven23
11 discussion posts
Hi, I am still experiencing this issue; the online pinned items show on the website when I log into my account, they show when I right-click the taskbar icon, but they are not there in the "online pinned" tab. All the other tabs work correctly. I have tried uninstalling and re-installing but this did not fix the issue. I tried to pin a few items from "online recent" to "online pinned" and the log file is attached here, I started at 11:17.
Thanks for your help with this
• Attachment [protected]: ClipboardFusionDebugInfo (look around 11.17).zip [36,353 bytes]
We've released a new version of ClipboardFusion, are you able to reproduce the issue there?
Sven23
11 discussion posts
yes, also in version 6.3 I am having the same issue
On the Settings > Clipboard Syncing tab, what is the "Pinned Items to Show" setting set to?
Sven23
11 discussion posts
Recent iterms to show: 20
Pinned items to show: 20
Sven23
11 discussion posts
Hi, please find attached the log file, I opened the online pinned tab around 21:38
Thanks,
Sven
• Attachment [protected]: ClipboardFusionDebugInfo(look around 21.38).zip [411,380 bytes]
Thanks! We'll check it out and see what we can find out.
Just a quick update, there does seem to be some relevant entries in the log so we're going to work with that, and also add more logging if we can't find the root cause. We'll keep you posted when we have a new build where we think we have this fixed up.
Thanks!
Sven23
11 discussion posts
Thanks for the update, keeping my fingers crossed for the next version!
Sven23
11 discussion posts
Hi, it's been a couple of months, are there any updates on this bug?
I uninstalled and reinstalled the software, this brought back online pinned items for a while, but now they are gone again from the main window, still there when I access them via the taskbar icon. It is quite annoying tbh
I will check in with our developers on this and keep you posted.
We do have a beta in the works and this issue is still assigned to it. No ETA on the beta at the moment, but we will follow-up when it's available.
Thanks!
