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iOS app not working

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Fred Greco
144 discussion posts
The iOS app does not appear to be working anymore. I copied a link on my PC, and usually I can go to the Clipboard Fusion app on my iPhone and copy it there for use on my iPhone (e.g. to send the link in iMessages). The list of recent items is now greyed out and showing nothing (see screenshot). Is anyone else getting this? Any fix?
• Attachment: Screenshot 2022-11-22 at 7.18.32 PM.png [332,257 bytes]
Screenshot 2022-11-22 at 7.18.32 PM.png
8 days ago (modified 8 days ago)  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Fred,

We were able to reproduce this on our end, so I've added it to our list to look into.

Thanks!
7 days ago  • #2
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Fred Greco
144 discussion posts
Thanks! Glad to hear it is not just me! I love the ability to use Clipboard Fusion to get links, text, etc. from my PC to my iPhone.
7 days ago  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Fred,

Can you test this out again and let me know if the issue persists?

Thanks!
7 days ago  • #4
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Fred Greco
144 discussion posts
Quote:
Hi Fred,

Can you test this out again and let me know if the issue persists?

Thanks!

The issue persists. I completely uninstalled the iOS app, synced the clipboard on PC, then reinstalled the iOS app. Still same weird result.
7 days ago  • #5
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Graham Goodwin
3 discussion posts
Just to confirm that I'm also getting the same issue on the iOS app (v2.1.1.0).

It only did it on the recent items at fist but now it is the same on the pinned items as well. This is the same on the iPhone and iPad.
6 days ago  • #6
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Graham Goodwin
3 discussion posts
I have found a temporary workaround which might shed some light on the problem as well.

I have found that, if I add text from the iOS clipboard to the ClipboardFusion app and then press the refresh button, the text becomes visible again. It doesn't last for too long but at least I can get at the sync'd data. I've also noticed that the pinned items are more inclined to stay visible when the recent items aren't.

Hope this helps in some way.
5 days ago  • #7
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Fred Greco
144 discussion posts
Quote:
I have found a temporary workaround which might shed some light on the problem as well.

I have found that, if I add text from the iOS clipboard to the ClipboardFusion app and then press the refresh button, the text becomes visible again. It doesn't last for too long but at least I can get at the sync'd data. I've also noticed that the pinned items are more inclined to stay visible when the recent items aren't.

Hope this helps in some way.


I can verify that this works for me too. When the text is shown and I sync/refresh on the iPhone, all the text goes away again.
5 days ago  • #8
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
This should be fixed up now, let me know if you guys run into any other issues.

Thanks!
2 days ago  • #9
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Fred Greco
144 discussion posts
It appears to be working fine now on my end. Thanks!
1 day ago  • #10
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Graham Goodwin
3 discussion posts
All good here as well. Thanks for sorting it out.
1 day ago  • #11
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