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UWK-87
166 discussion posts
Hi,

Is there any way for CF to retain the clipboard entries (not counting what it has uploaded to online tab) after a reboot of PC or restarting the CF application?

Thanks
Sep 21, 2017  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
The History list should be retained between reboots. Is it getting cleared every time you reboot?
Sep 21, 2017  • #2
User Image
UWK-87
166 discussion posts
Yup, not only that. But even if I right click CF and select exit and re-open the app, it says No Items..

Kindly try it at your end, maybe you might be able to reproduce it as well.
Sep 21, 2017  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Which version of ClipboardFusion? That's expected in 4.2, but definitely not in the 5.0 Betas.

Edit: To clarify, I have definitely tried this in the latest 5.0 Beta, and my History is saved :)
Sep 21, 2017 (modified Sep 21, 2017)  • #4
User Image
UWK-87
166 discussion posts
Hi Keith,

That's weird. Kindly find a video that shows me copying data, looking up the data & then finally exiting CF and reopening it with no items :(

Lol, sorry about the amount of videos I am uploading hehehe

Thanks

P.S: Using CF Pro v5 Beta 8
• Attachment [protected]: All Item Clear Issue.mp4 [1,760,441 bytes]
Sep 21, 2017  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries, the videos are helpful!

On the Settings > Clipboard History tab, what are the "Clear History Items older than" and "Maximum number of items in Clipboard History" options set to?
Sep 22, 2017  • #6
User Image
UWK-87
166 discussion posts
Hey Keith,

The settings are set to 5 days and 40 items, respectively.

Thanks
Sep 22, 2017  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, that should be fine. Could you backup your settings and attach them here?

Also, could you check the %localappdata%\ClipboardFusion folder to see if the "clipboardfusion.db" gets deleted and recreated when you restart?
Sep 22, 2017  • #8
User Image
UWK-87
166 discussion posts
Please find the backup file attached.

Regarding the DB creation, kindly note that it does not get re-created it only gets modified. Attaching a screenshot for Creation Date.

Thanks
• Attachment [protected]: Clipboard Picture (2017.09.23 14.36.03).png [16,839 bytes]
• Attachment [protected]: ClipboardFusion Backup (2017-09-23 @ 14-34, 4.99.99.108, MYSURFACE).reg [277,800 bytes]
Sep 23, 2017  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! No issues here using your settings. On a restart of ClipboardFusion, the History data is still there.

Couple of things to try:
  • Exit ClipboardFusion, delete the ClipboardFusion.db file, start ClipboardFusion
  • Enable debug logging, restart ClipboardFusion, and send us the debug log (steps below)

Debug logging steps:
  • On the ClipboardFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Restart ClipboardFusion
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Send us the %APPDATA%\ClipboardFusion\ClipboardFusion.log file (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log
Sep 25, 2017  • #10
User Image
UWK-87
166 discussion posts
Thanks Keith. No need for the logs, deleting the DB and running CF again resolved it :) I think the DB got corrupted somehow during the Beta 7 -> 8 update.
Sep 25, 2017  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Excellent, glad to hear it's all good now, thanks!
Sep 25, 2017  • #12
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