CF 5.5.1 freezes my Win 10x64

Max.A

105 discussion posts

Hi, my CF 5.5.1 frrezes my system. Absolutelly no any responce. Downgraded to 5.4.1, working fine. Asked to skip this version on udate offer when 5.4.1 launched.

Mar 2, 2019 (modified Mar 2, 2019) • #1

Max.A

105 discussion posts

5.4.1 froze today on first start too. May be that's because of the online connection/pins and recents updates. Don't know. I updated CF to 5.5.1 and logout. Let's watch.

Mar 5, 2019 (modified Mar 5, 2019) • #2

Sounds good, keep me posted! We haven't had any other reports of hanging, so if it continues to happen, we'll investigate whether it might be something specific to your account.

Thanks!

Mar 5, 2019 • #3

Max.A

105 discussion posts

No success. 5.4.1 or 5.5.1, online access turned on or off, no difference.
CF still freezing system for 3-5 min after first launсh via Win+`.
One benefit because my investigation - I don't need to reboot comp via reset, just need to wait.

Mar 6, 2019 • #4

Ok, that's really strange! Could you send me a debug log? Here are the steps:

On the ClipboardFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1:Log Minimal" and click Apply
Restart ClipboardFusion
Reproduce the issue
Send us the %localappdata%\ClipboardFusion\ClipboardFusion.log file (can be found by clicking the Open Log button on the Troubleshooting tab)
Disable debug logging after sending the log

Mar 7, 2019 • #5

Max.A

105 discussion posts

Ok, will add to ToDo for weekend now to test. It's March 8-th her

Mar 7, 2019 • #6

Max.A

105 discussion posts

Attached (zip, 88Kb)

• Attachment: ClipboardFusion_log.zip [89,263 bytes]

Mar 14, 2019 • #7

Thanks! I've passed the log on to our developers, and we'll post an update as soon as we have more news.

Mar 14, 2019 • #8