
UWK-87
165 discussion posts
Hi Keith,
Wanted to report a bug. This happend to me multiple times, wanted to report it before but didn't know how to reproduce it so never did. However, what I have done now is keep the L1 enabled till it occurs again. So it occured again today, so attaching the logs.
The issue:
- If you copy anything, it does not show up in ClipboardManager
- Clipboard manager still opens and closes and responds to keyboard shortcuts
- PINNED items respond to their shortcuts as well
- Right click on CF icon does not work
- Only way forward is to exit it using task manager
- While its being forcefully closed the system hangs
• Attachment [protected]: ClipboardFusion.log [3,037,187 bytes]
Feb 18, 2020 (modified Feb 18, 2020)
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#1

UWK-87
165 discussion posts
Hi Keith,
Was waiting for it to crash again and crash it did.
Please see attachement for the logs and the screenshot of taskmanager
Let me know if you need more info.
• Attachment [protected]: 013-[8.11.58 PM].png [5,921 bytes]
• Attachment [protected]: ClipboardFusion.log [2,979,627 bytes]
Feb 23, 2020 (modified Feb 23, 2020)
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#4

UWK-87
165 discussion posts
Wanted to add another observation, during this crash where the Clipboard Manager opens but no new items are copied to it. The search box does not search as well.

UWK-87
165 discussion posts
Hi Keith,
Hmm so a leak causes the User object count to hit 10,000 and that causes a stall of the program?
That's correct I do deal with lots of images.
Would you like me to enable L2 or L3 debugs?
Thanks.

UWK-87
165 discussion posts
Hi Keith,
I had 5000 in the user object count. So did a clear and see little to no difference.
Sharing the before and after
• Attachment [protected]: After.png [5,791 bytes]
• Attachment [protected]: Before.png [5,599 bytes]
Feb 25, 2020 (modified Feb 25, 2020)
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#9

UWK-87
165 discussion posts
Sure. How ever I can help
So my observation, I don't think it increases becuase of the images. I have seen it actually decrease when I take images. Sharing some screenshots and a video
• Attachment [protected]: After Copying Fifth Image.png [7,544 bytes]
• Attachment [protected]: After Copying First Image.png [5,940 bytes]
• Attachment [protected]: After Copying Foruth Image.png [5,365 bytes]
• Attachment [protected]: After Copying Second Image.png [5,909 bytes]
• Attachment [protected]: After Copying Sixth Image.png [5,267 bytes]
• Attachment [protected]: After Copying Third Image.png [5,306 bytes]
• Attachment [protected]: After Restart.png [5,840 bytes]
• Attachment [protected]: Before Exiting App.png [5,779 bytes]
• Attachment [protected]: CF Issue.mp4 [4,614,237 bytes]
Feb 26, 2020 (modified Feb 26, 2020)
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#11

UWK-87
165 discussion posts
Hi,
It goes up when I copy & paste any text. It doesn't seem to decrease. However, if I copy an image, it goes up momentarily but comes down to a lower number.

UWK-87
165 discussion posts
Hi Keith,
Thanks for the confirmation. Hope I can get a fix soon. Have to exit and restart CF every 2 days or so after a crash.
Mar 3, 2020 (modified Mar 3, 2020)
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#15