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ZviT
6 discussion posts
I don't want any programs ignored. I remove all programs from the "ignore programs" window, and Apply. But when I reopen the settings, they are back!

https://bit.ly/3FkbTL9
Oct 17, 2023  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Oct 18, 2023  • #2
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ZviT
6 discussion posts
Thanks. Is there a way to send it to you privately? The logs contain personal info about my system that I don't want to publish here publically.
Oct 18, 2023  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Attachments will be protected by default here, or if you would prefer you can email us directly via the Help > Contact Us page.
Oct 18, 2023  • #4
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ZviT
6 discussion posts
Oh, yes, I see. Attatched. Thank you.
• Attachment [protected]: ClipboardFusionDebugInfo.zip [32,657 bytes]
Oct 18, 2023  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. Do any other settings get reverted in the settings window if you try to change them?
Oct 19, 2023  • #6
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ZviT
6 discussion posts
Not that I've noticed, but I hardly changed any other settings. Let me know if there's a setting you would like me to change to test for you.
Oct 19, 2023  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Any checkbox from any of the other tabs is a good test. Could you also try adding an item to the "Ignore Programs" list and see if it gets saved after clicking "Apply" and then re-opening the settings window?
Oct 20, 2023  • #8
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ZviT
6 discussion posts
Good idea. Here's an update:

1: No issues with checkboxes.
2: I am able to remove everything else if I add a custom program to the exclude window. As long as one custom program is in the list, the others won't return. However, if I remove that one, the other four will return.

In order to fix the problem for now, I just added "Xbox", which I don't use anyway.

These are the four that will come back if I remove them, and don't add anything else (Even if I remove one of these four only, it will come back):

https://bit.ly/3FquSDW
Oct 20, 2023 (modified Oct 20, 2023)  • #9
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Ah yep, I was able to reproduce that on my end so I've added it to our list to fix up.
Oct 20, 2023  • #10
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

We've released a new beta that should fix this up, you can grab it here: https://www.clipboardfusion.com/Download/Beta/

Please let me know if you run into any issues after updating.

Thanks!
Nov 5, 2024  • #11
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