Will do! Are you running 5.8.5 or 5.8.6 Beta 3?

Mar 15, 2021  • #2

5.8.5

Mar 15, 2021  • #3

Ok, this issue should actually be fixed up in 5.8.6 Beta 3. After I've finished restoring your items and they've synced to your machine, could you update to the beta?

Mar 15, 2021  • #4

Ok, I've restored your items from the Friday night backup. If you do a sync they should show up. Can you update to 5.8.6 Beta 3 after that?

Mar 15, 2021  • #5

Morning, Keith. I'm still seeing the 3 whitespace entries at the top of the list even for the online values in my account. It's possible that this error occurred earlier than I thought, but I use the top entry constantly and would have noticed right away, so I'm not sure what's going on. As the attached screen shot shows the only change I've made since December 17th is item 4.

Could you restore an earlier backup to see if that fixes the problem?

In the meantime I'm updating my installations to 5.8.6 beta 3.

• Attachment [protected]: 2021-03-16_6-24-15.png [138,700 bytes]

Mar 16, 2021  • #6

Ok, strange! I will try an earlier date and keep you posted.

Mar 16, 2021  • #7

Ok, could you try a sync now and see if the items are there? Have you updated to 5.8.6 Beta 3 already as well?

Thanks!

Mar 17, 2021  • #8

The 2nd restore seems to have worked, Keith, although the results were odd in that the 3 "whitespace" entries were still there interspersed with the entries that had gone missing.
I've updated all my installations to 5.8.6 beta 3.
Thanks once again for your help.

Mar 18, 2021  • #9

Glad to hear it! Were you able to delete the whitespace entries manually?

Mar 19, 2021  • #10

Yes I was

Mar 19, 2021  • #11

Ok, good stuff. Please let me know if you do run into any further trouble with the syncing. Hope you have an excellent weekend!

Mar 19, 2021  • #12