Using 5.8.5. I discovered yesterday that my online pinned items have been trashed (see attached screen shot)! The list was full but now most of it is "whitespace".
Is there any way to recover them?

I had been using the 5.8.5 beta but was seeing a lot of odd behavior and having performance problems with CF, so I wanted to roll back to the latest released version. I did so, but didn't uninstall the beta first.

According to Windows "Programs and Features" I installed the 5.8.5 release on the 23rd but I don't remember exactly when I rolled back before that. It was probably a day or two.

I took a screen shot of the problem on the 26th at 7:10 in the morning and that would have been shortly after I noticed the problem, although I may not have used Online Pinned for a couple of days before that. Bottom line is I don't really know for sure.

I continue to get odd behavior from CF even with the released 5.8.5. When I hit my CF hot key, sometimes the Clipboard Manager (CM) doesn't even appear. If I hit the hot key again a couple of times, sometimes CM will appear...eventually. Amongst all that I seem to be seeing the "Not Responding" message pretty often. I've observed this behavior on both a PC with the Windows 2004 at home and another with 1809 at work.

Yes please!

For future reference, are the .db files in the "Documents\ClipboardFusion Backups" folder meant to be used for recovery in situations like this?

That worked! Thanks so much.

I always appreciate how helpful and responsive you are, Keith. Please pass my compliments to your bosses.

Can you please take a look at my message from earlier today about the .db files?

Your suggestion seems to have cleared up the problem!

I also unchecked "Sync All Copied Text Automatically" on the Clipboard Syncing tab in Settings.

I have same problem.5.8.5 version. online pinnde error.everything disappeared.

clipboard is quite normal now，thanks a lot。

Hey Keith. Part of my online pinned list just got trashed again. I was in the process of removing a couple items from the list and POOF! a bunch of items are gone and the list shows [Whitespace] where they used to be.

It looks to me like the item I was trying to remove got moved to the top of the list and everything between where it was before and the top of the list where it is now is set to [Whitespace].

I have attached a screen shot of the list as it is now after it got trashed.

I have 2 Windows PCs that sync.

They are both running 5.8.5

Yes, I was doing right-click > Remove on the Online Pinned tab. I wasn't doing a LOT of removes, maybe 2 or 3. I suppose you could say I did them "quickly in row" in that I didn't close the Clipboard Manager between removes.

Until this gets sorted, would you please restore my online pinned items to the latest backup prior to Oct. 24 11:30AM CDT.

Thanks!

Unfortunately that backup was corrupted too.

Could you go back a version?

For some reason it fixed itself after a while. Maybe I wasn't patient enough?

Anyway, I am good to go and you don't need to do anything further.

Thanks again for you awesome help!