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Save up to 50% on our desktop apps during our Year End Sale!Save up to 50% on our desktop apps during our Year End Sale, including DisplayFusion, ClipboardFusion, FileSeek, LogFusion, TrayStatus, and VoiceBot!Save up to 50% on our desktop apps during our Year End Sale!

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Ben_
161 discussion posts
The Clipboard Fusion application isn't maintaining its position on top of other windows as intended. To temporarily fix this, I go to the settings and uncheck the "Clipboard Manager always on top" option, then hit apply and ok. This allows the "Show clipboard manager" feature to stay on top initially, but after a couple of instances, it reverts to going behind other windows on subsequent attempts.
Oct 19, 2023  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Oct 20, 2023  • #2
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Ben_
161 discussion posts
Still a problem. Not staying on top and does not remember last position.

Troubleshooting infomration provided
• Attachment [protected]: ClipboardFusionDebugInfo.zip [37,821 bytes]
Sep 20, 2024  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a debug log as well? Here are the steps:

  • On the ClipboardFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • The next time the issue happens,note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Sep 25, 2024  • #4
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Ben_
161 discussion posts
Didn't I already?

Anyway, I opened troubleshooting tab and refresehd L1 and the clipboard is now staying on top. I'll run it again when the issue occurs.
Sep 26, 2024  • #5
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Ben_
161 discussion posts
updated.

same problem occurs. cbf will only display on-top while settings is open and L1 enabled. after which cbf seems to operate correctly until windows restart or application restart.
• Attachment [protected]: ClipboardFusionDebugInfo.zip [40,690 bytes]
Sep 26, 2024 (modified Sep 26, 2024)  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, nothing seems to stand out in the log. Could you try the following:

  • Install one of our other apps, Window Inspector: https://www.binaryfortress.com/windowinspector (it's free)
  • Open Window Inspector
  • The next time it loses focus, press Ctrl + Shift + F1 to freeze the timer in Window Inspector
  • Press Ctrl + Shift + F2 to save the info from Window Inspector to a file
  • Send me the file from the previous step
Oct 3, 2024  • #7
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Ben_
161 discussion posts
Since enabling logging mode, I haven’t been able to reproduce the issue. It occurred once initially, but then it stopped. I've also updated to the new beta version, and so far, no issues have appeared.
Nov 8, 2024  • #8
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Glad to hear :)
Nov 11, 2024  • #9
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