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Ben_
160 discussion posts
The Clipboard Fusion application isn't maintaining its position on top of other windows as intended. To temporarily fix this, I go to the settings and uncheck the "Clipboard Manager always on top" option, then hit apply and ok. This allows the "Show clipboard manager" feature to stay on top initially, but after a couple of instances, it reverts to going behind other windows on subsequent attempts.
Oct 19, 2023  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Oct 20, 2023  • #2
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Ben_
160 discussion posts
Still a problem. Not staying on top and does not remember last position.

Troubleshooting infomration provided
• Attachment [protected]: ClipboardFusionDebugInfo.zip [37,821 bytes]
14 days ago  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a debug log as well? Here are the steps:

  • On the ClipboardFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • The next time the issue happens,note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
10 days ago  • #4
User Image
Ben_
160 discussion posts
Didn't I already?

Anyway, I opened troubleshooting tab and refresehd L1 and the clipboard is now staying on top. I'll run it again when the issue occurs.
9 days ago  • #5
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Ben_
160 discussion posts
updated.

same problem occurs. cbf will only display on-top while settings is open and L1 enabled. after which cbf seems to operate correctly until windows restart or application restart.
• Attachment [protected]: ClipboardFusionDebugInfo.zip [40,690 bytes]
8 days ago (modified 8 days ago)  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, nothing seems to stand out in the log. Could you try the following:

  • Install one of our other apps, Window Inspector: https://www.binaryfortress.com/windowinspector (it's free)
  • Open Window Inspector
  • The next time it loses focus, press Ctrl + Shift + F1 to freeze the timer in Window Inspector
  • Press Ctrl + Shift + F2 to save the info from Window Inspector to a file
  • Send me the file from the previous step
2 days ago  • #7
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