https://www.clipboardfusion.com/Discussions/RSS/?TopicID=cb5480ae-0f4c-4001-a8e7-b1588d40c82f ClipboardFusion RSS: Unable to sync online. Wed, 17 Jun 2026 17:45:19 GMT en hourly 1 https://www.clipboardfusion.com/Discussions/RSS/?TopicID=cb5480ae-0f4c-4001-a8e7-b1588d40c82f https://www.clipboardfusion.com/Discussions/View/unable-to-sync-online/?ID=cb5480ae-0f4c-4001-a8e7-b1588d40c82f#4 Tue, 03 Dec 2013 03:26:10 GMT Binary Fortress Software https://www.clipboardfusion.com/Discussions/View/unable-to-sync-online/?ID=cb5480ae-0f4c-4001-a8e7-b1588d40c82f#4 ClipboardFusion Ok, seems like your computer is definitely having trouble contacting our API for some reason. The logs are in C:\users\username\AppData\Roaming\ClipboardFusion. They're DebugInfo.html and ClipboardFusion.log. Could you try a sync again, and then just attach the files here?

Thanks! ]]> https://www.clipboardfusion.com/Discussions/View/unable-to-sync-online/?ID=cb5480ae-0f4c-4001-a8e7-b1588d40c82f#3 Mon, 02 Dec 2013 13:27:24 GMT Binary Fortress Software https://www.clipboardfusion.com/Discussions/View/unable-to-sync-online/?ID=cb5480ae-0f4c-4001-a8e7-b1588d40c82f#3 ClipboardFusion Hi,

Thanks for the quick response (unlike mine ).

I have done as suggested. Except that the support request fails

Error: The remote server returned an error: (500) Internal Server Error.
Status: ProtocolError
Content Length: 1704
Status Code: InternalServerError
Status Description: Internal Server Error
Response URL: https://www.binaryfortress.com/Data/SupportRequest/

Any thoughts?

Cheers,

Paul ]]> https://www.clipboardfusion.com/Discussions/View/unable-to-sync-online/?ID=cb5480ae-0f4c-4001-a8e7-b1588d40c82f#2 Fri, 22 Nov 2013 20:47:25 GMT Binary Fortress Software https://www.clipboardfusion.com/Discussions/View/unable-to-sync-online/?ID=cb5480ae-0f4c-4001-a8e7-b1588d40c82f#2 ClipboardFusion Yep! On the Settings > Troubleshooting tab, enable the "Logging: Important Only" option and click OK. After trying to sync, just use the Help > Support Request option from anywhere in the ClipboardFusion Settings to send us the logs along with a description of the issue and we'll get it sorted out for you

Thanks! ]]> https://www.clipboardfusion.com/Discussions/View/unable-to-sync-online/?ID=cb5480ae-0f4c-4001-a8e7-b1588d40c82f Fri, 22 Nov 2013 09:12:50 GMT Binary Fortress Software https://www.clipboardfusion.com/Discussions/View/unable-to-sync-online/?ID=cb5480ae-0f4c-4001-a8e7-b1588d40c82f ClipboardFusion I am getting a sync error message and my online clipboard has not been updated for a while. Is there any way I can trace what the problem is (error logs etc.)? ]]>